2020 has been quite a year so far. Institutions and individuals are reckoning with racial and societal inequalities that have long been ignored. From retailers to SMBs to travel, every sector and every brand has been impacted by Covid-19.
Where do we go from here? What steps can we, as marketers, take, to instill the confidence in customers required to rebuild our communities, businesses, and economies? What is our vision of the future we want to "return" to, and how will we get there, together?
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